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Protect your precision

Your XOS instrument is a precision asset—keep it that way. Our comprehensive maintenance checks provide the technical peace of mind you need to stay focused on driving results, not troubleshooting hardware.

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Maintain accuracy. Drive results.

Maintenance is essential for preventing instrument downtime and ensuring maximum performance of your critical systems. 

With our preventative maintenance program, you get more than just a service visit—you also get additional benefits upon request, like on-site user training, software updates, and instrument calibration to increase reliability, ensure peak performance, and extend instrument life.

What’s included

Preventative Maintenance Service
We replace wear parts (e.g., windows, filters, vacuum pump rebuilds), perform software updates, and thoroughly clean your instrument. Labor and travel included.
Performance Evaluation and Calibration

Your XOS service technician will perform a full factory calibration, validate, and verify that all parameters are within specification to ensure your system delivers peak performance.

Operator Training

While on-site, our service technician will provide training and guidance on basic maintenance, instrument operation, and best practices for new and current users. Training can also be arranged upon request.

Annual Radiation Survey

Our technician will conduct a comprehensive radiation survey, ensuring compliance with state regulations. This survey can be submitted to the state and includes checks for proper shielding and interlock functionality to meet XOS safety standards.

KNOWLEDGE CENTER

Dive deeper

From industry trends to technical insights, find everything you need to know in our knowledge center.

Fast and Precise Elemental Screening in Petroleum Coke and Coal
Fast and Precise Elemental Screening in Petroleum Coke and Coal
Background Petroleum Coke (also referred to as petcoke), a byproduct of the oil refining process, is typically sold and used as either fuel or ...
A Comparison of Chlorine Levels in Aromatics Using MWDXRF and Microcoulometry
Comparing Chlorine Levels in Aromatics Using MWDXRF and Microcoulometry
Background Petroleum refining processes have evolved over the years to maximize efficiency and output as crude oils are turned into finished ...
Simple, Fast, and Accurate Chlorine Analysis  in VGO and VLSFO
Simple, Fast, and Accurate Chlorine Analysis in VGO and VLSFO
Why Measure Chlorine in Vacuum Gas Oil (VGO) and Very Low Sulfur Fuel Oil (VLSFO)? Vacuum gas oil, more commonly referred to as VGO, is primarily ...

Supporting documents

Brochure
Preventative Maintenance Brochure