My Quotes

To access "My Order/Quotes" please login or REGISTER.

Orders

Once registered, you will have access to "My Orders/Quotes." When you place your first order on XOS.com, your XOS order account history will become available under the "Orders" tab. The order account history will show all orders for that account for the past 18 months, including phone and fax orders.

Quotes

Your quote history will be included under the "Quotes" tab. You can easily add items to your shopping cart, then when you view your order, you can save the order as a quote. XOS enters the quote under your account and holds all item prices for 60 days, honoring the prices in effect at the time of the original quote request.

More information on quotes

Scheduled Orders

If you have a delivery schedule for reagents and consumables set up under your account, you can keep track of the schedule and list of products for delivery under the "Scheduled Orders" tab.

More information on XOS's reagent delivery program

Invoice Request

Quickly obtain a copy of an existing invoice by email using XOS's invoice request tool.

What is the SIRR Delivery Program?

Under the Scheduled Inventory Reagent Replacement (SIRR) Delivery Program, you place an order for a one-year quantity of the reagents and consumables you use regularly, and establish the schedule you want for delivery. The SIRR Delivery Program is an effective way to reduce paperwork and be assured of always having a fresh supply of the reagents you need. In many cases, it can also lower your cost of inventory.

Are there conditions for the SIRR Delivery Program?

Yes, a few. Conditions apply to the items ordered and to the scheduling of shipments. The SIRR Delivery Program is intended to simplify routine laboratory testing schedules for our customers, and may contain only reagents and consumables. In addition, you must specify a minimum of four shipments, and they must fall within a year. For example, if you select September 1st for your first shipment, you will need to specify at least three more shipments over the year, with the last shipment scheduled on or before August 31st of the following year.

How do I create my SIRR Delivery Program order?

Prepare a shopping cart with just the items you want in your SIRR Delivery Program, then click the "Create Schedule" button on the "View Order" page. On the page that follows, set up the delivery schedule you prefer. You may select a different schedule for each line item in your order. After you've prepared your shipping schedule, proceed with checkout normally. Your confirmation will include the shipment date details you've set up for your order.

Please Note: If you want to modify a current SIRR Delivery Program order, establish multiple orders, or have special scheduling needs, you may prefer to contact our customer service group at 800-227-4224 to discuss your specific requirements. For multiple SIRR Delivery Program orders, your customer service representative can help you coordinate shipment scheduling to reduce your shipping expense.

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